WordPress Support & Maintenance

Worry-free starting at just $79/month

With an Nail Soup Media support plan, you can rest easy that Nail Soup Media will handle your WordPress updates, protect your site, and be there to help when you need us.

If something breaks or you want something new, you will always have someone there to dig into the code and take care of it for you. Just submit a ticket to our helpdesk, and your request will be moved to the front of the line.

We care for your website, so you can focus on everything else. No contracts. No hassle. Cancel anytime.

Don’t need the whole plan? We also do support and maintenance on an hourly charge basis through our helpdesk as well.

 

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What’s included?

Core & Plugin Updates

WordPress websites are software, so they need to be updated regularly to increase security, fix bugs, and add features and functionality. Updates require backups first and thorough testing afterwards in case of hiccups. Nail Soup Media knows what to look for (and what to look out for) in each release. Hiccups don’t scare us.

Backups

Things happen, and the only way to restore your site after a crash or hack is from a clean recent backup. We’ll back up your site files and database to WPENGINE Hosting and help you restore them if necessary. And we’ll keep plenty of copies in case you need to roll back further—“logic bomb” viruses can take a while to show up.

Support Time

Helping you is where Nail Soup Media shines. From how-to reminders to disaster recovery, we’ll hold your hand and walk you through patiently. We’ll consult with you on anything web-related. We can use your support time to enter content or make small improvements. No need to stress…Nail Soup Media has your back.

Security

If it’s on the Internet, it’s vulnerable. We scan your site using Google’s safe browsing tool and Sucuri.net’s SiteCheck tools to see if there are any phishing links or malware on your site. If there are, we’ll help you get rid of them.

Performance

Fast load times are essential to keep site users engaged.We optimize your database. We remove spam comments, old revisions, and table overhead that bog down your site and harm its performance. We can also check for broken links that frustrate your users and hurt your search engine ranking.